TRU-CARE™ A new era of servicing has arrived

“TRU-BILT® has been servicing assets for our clients for many years and recently we have formalised the servicing side of our business under the TRU-CARE umbrella with a view to reinforcing our commitment to our clients. TRU-CARE is a wrap-around care proposition with innovative packages and a very high level of workmanship – that translates directly to your bottom line. TRU-CARE is all about long-term relationships that maximise servicing outcomes for our clients.  We hope that this proposal meets your needs and more”.

Mark Taylor - General Manager 

Our Promise

The TRU-CARE system is a bespoke servicing model from Tru-Bilt Industries. TRU-CARE works with your specific requirements, without forcing you into predetermined servicing plans that often involve wasted effort in a one-size fits all approach.

This gives you:

Servicing contracts that reduce in cost over time.
Individual options that you can mix and match to exactly suit your needs.
The maintenance and repair risk sits with us saving you time, money and worry.

How we do it

As we learn your business our costs reduce and we pass that saving onto you. Our system determines the appropriate level of cover for your facilities and provides options to suit your budget. We service any brand of door, dock and traffic management assets.

Call us anytime to find out more about how the tru-care system will change the way you think about servicing 0800 144 999.

PLANNED Servicing Agreements

MONITOR - Planned auditing to agreed level of risk with timely recommendations, ideal for assets that need watching and occasional visual checks.

MANAGE - Full management, replacement and servicing for the life of the asset, this option is the answer to failing assets that must perform.

PREVENT - Full planned maintenance to agreed level of risk, designed to prevent failure of vital assets through programmed servicing in an agreed time-frame and with planned replacement of agreed parts.

REACTIVE Servicing Agreement

RESOLVE - Reactive servicing as and when you need it. Supporting TRU-CARE servicing modules with ad-hoc and reactive callouts - 24/7.

TRU-CARE Project Photos